FAQ

Visit our website Essential Apparels and select your size from the size filter. Click on the shoe you want to buy and Add it to the cart. Click on the go to next step and then fill out the information and click on the confirm button.

We offer the option of  COD “Cash on Delivery” and  Bank Transfer.

Facing size issues? Don’t like the product? Wrong or defective product delivered?

Don’t worry! Khazanay offers a 7-day hassle free return policy. To qualify for a refund or exchange, all items must be unworn, unused and with product tag attached.

If you wish to return or exchange your online order, please complete the return form and include it with your return shipment.

Your order will usually reach your doorstep between 3 to 4  working days from the date of order. However the delivery can take more than 7 working days during busy holiday season or our sales events.